The Top Four Amenities To Look For In A Good Storage Facility

Storage facilities provide a current way to stash items that you will need in the future but don't have space for right now. Whether you're in the process of moving, working on downsizing, or just want to clear clutter from your home, renting a storage unit is the way to go. But with so many different storage facilities opening up across the country, how do you know which one to choose? Here are four amenities to look for in a good storage facility.

On-Site Personnel

If you get locked out of your unit, have a question about billing, or need to report someone suspicious on the property, it's important that you know who to turn to. When a storage facility has personnel on-site, this is easy. Having personnel on site will save you from having to make numerous phone calls and send slews of emails when you have a concern. Plus, just having someone on-site helps deter theft and other crime.

Video Surveillance

The office is not usually open 24/7, and the staff can't see every corner of the facility at all times. To ensure any theft or crime does not go undetected, check to ensure the facility you rent from has security cameras and that they are on 24 hours a day. When you're assigned a certain unit, make sure the cameras have a full view of what goes on outside that unit. You don't want a unit in a blind spot!

Climate Control

Unheated, garage-style storage units might be okay if you're storing something like extra lumber or patio furniture for a few months. But if you're storing items like clothing, linens, and furniture, you really want a climate-controlled facility. Keeping your things at a consistent temperature and humidity level will prevent mold and other damage. Pests like roaches and moths are also less of a concern when a storage facility is kept dry and at a consistent temperature.

Good Customer Service

If you have questions, the storage facility's employees should be happy to give you answers. The best storage facilities also offer perks like free or discounted packing supplies and flexible office hours if you need to "move in" your items in the evening or on a weekend. If a company does not treat you well, move on to the next one. You want a storage facility where customers are treated like people rather than just numbers and a source of income.